Customer Experience
Customer experience is the key to loyalty, growth and being different in today’s competitive market. Delivering great customer experiences isn’t just about meeting expectations, it’s about exceeding them, creating memorable moments and building meaningful relationships with your audience. Having a customer experience expert as your event speaker will give your audience the insights to elevate every interaction and drive long term success.

James Alexander MBE
Director Future Agenda, Co-Founder #voicefortheplanet

Kate Ancketill
CEO & Founder of GDR Creative Intelligence

James Averdieck
Former MD of Gü Chocolate Puds

Said Baaghil
Brand Marketing Strategist

Nigel Barlow
Authority on Disruption, Innovation & Transformation

Michael Bayler
The Rock 'n' Roll Board Strategist

Lucy Beresford
Broadcaster, Writer, Psychotherapist

David Bryon
Former Managing Director of bmibaby

Hans-Jörg Bullinger
President Fraunhofer Society

Peter Cross
Brand & Consumer Strategist

Kevin Eyres
Former Managing Director Europe for LinkedIn

Tom Farmer
Founder and Former Chairman of the Kwik-Fit Group

Roger Flynn
Transformational Change Leader

Anja Förster
Acclaimed Corporate Advisor

Kevin Gaskell
Business Leader, Team Builder and Entrepreneur
CSA’s customer experience speakers are experts in business strategy, customer psychology and service innovation. They talk on topics such as understanding customer needs, building customer loyalty, using technology for personalisation and creating a customer centric culture. Their practical advice will help your audience turn everyday interactions into extraordinary outcomes.
Whatever your event is about, business strategy, customer service or innovation, a customer experience speaker will bring new ideas and practical tips for success. Contact CSA to find your perfect event speaker to engage your audience, start meaningful conversations and leave attendees ready to reinvent the customer experience.